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performance

2025-02-07 View on smbc-comics.com → 1 revision
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performance
Votey panel for performance
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Explanation

This comic tackles the well-known dysfunction of performance reviews in the workplace.

A manager or executive stands at a podium and declares: "There's nothing wrong with productivity-measuring algorithms. The problem is that humans are incapable of using them properly." In the next panel, he continues with the key line: "We recognize the performance review score doesn't represent reality, but why aren't you doing better on it?"

The joke captures a deeply familiar workplace absurdity. Management simultaneously acknowledges that their performance metrics are flawed and do not accurately measure an employee's actual work quality, while still demanding that employees improve those same meaningless scores. It is a perfect Catch-22: if the metric does not reflect reality, then improving it is not actually improving your work -- it is just gaming a broken system. But if you do not improve it, you are penalized.

This satirizes the way organizations become beholden to quantitative metrics even after admitting those metrics are inadequate. It is related to Goodhart's Law -- "when a measure becomes a target, it ceases to be a good measure" -- but takes it a step further: even when everyone agrees the measure is bad, it still functions as the target. The comic captures the kafkaesque quality of modern corporate culture, where the rational response to admitting a system is broken is not to fix the system, but to demand compliance with the broken system anyway.

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